Cancel your subscription
Updated
Cancelling stops future renewals. You keep ChatBoost Pro until the end of the period you already paid for.
Not sure where you bought? Find the payment receipt in your email and check who sent it:
- The subject is "Your receipt from AICHATBOOST.APP #…" (sender AICHATBOOST.APP or ChatBoost): you bought on our website. Follow Bought on our website.
- Apple (App Store) or Google (Google Play) sent it: you bought inside the app. Follow Bought in the App Store or Google Play.
- Can't find a receipt? Look in spam and in every email address you use. If you still find nothing, contact support with your Account ID or the date and amount of the charge.
Bought on our website
Use the billing portal. You don't need a password: you sign in with a link sent to your email.
- Open the ChatBoost billing portal.
- Enter the email you used at checkout. A sign-in link is sent to that email.
- Open the link and choose the option to cancel your subscription.
Bought in the App Store or Google Play
If you subscribed inside the ChatBoost app, Apple or Google manages the payment, so you cancel it in your phone's settings. See Cancel an App Store or Google Play subscription.
Check it worked
The billing portal shows the date your plan ends, or your App Store or Google Play subscriptions show Expires on with a date. Your subscription won't renew after that date.
Deleting the app does not cancel. Payments continue until you cancel using the steps above.
The sign-in email didn't arrive? See I can't get into the billing portal.
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