What is this charge on my statement?

Charges for ChatBoost purchases made on our website are processed by Stripe, our payment provider. For each charge you get a receipt email with the subject "Your receipt from AICHATBOOST.APP #…". The sender shows as AICHATBOOST.APP or ChatBoost.

Bought inside the app? Then the receipt comes from Apple (App Store) or Google (Google Play), not from us. Check your email for a receipt from Apple or Google around the charge date, or your App Store or Google Play purchase history. Apple or Google decides refunds for those purchases: see Refund policy. To stop renewals, see Cancel an App Store or Google Play subscription.

Find the receipt

Search your email for "AICHATBOOST.APP" around the date of the charge, and compare the amount.

Common reasons for a charge

• A trial ended. The plan renews at the full price unless cancelled before the trial ends. See How the 7-day trial works.
• A renewal. Plans renew automatically until cancelled.

You don't recognise it at all

Write to us before you contact your bank. Include the date, the amount and the last four digits of your card so we can find it. Contact support

Want it stopped right away? Cancel your subscription.